Problem Note 62657: You cannot claim or update an issue or task in SAS® Data Remediation if the issue is not released by the user who originally claimed the issue
In SAS Data Remediation, a user becomes the owner of an issue after that user clicks Claim for the issue. No other user can interact with the claimed issue unless the original owner clicks Release to change the issue status to Open. If the original user is out of the office or leaves the company, the issue remains where it is in the workflow. It cannot be released, reassigned, closed, or rejected by anyone else.
Click the Hot Fix tab in this note to access the hot fix for this issue.
This hot fix allows a business administrator to modify the workflow status for the issue or task via SAS® Task Manager.
Operating System and Release Information
| Dataflux | SAS MDM | Linux for x64 | | |
| Solaris for x64 | | |
| HP-UX IPF | | |
| 64-bit Enabled Solaris | | |
| Windows Vista for x64 | | |
| 64-bit Enabled AIX | | |
| Microsoft® Windows® for x64 | | |
| Microsoft Windows 8 Enterprise 32-bit | | |
| Microsoft Windows 8 Enterprise x64 | | |
| Microsoft Windows 8 Pro 32-bit | | |
| Microsoft Windows 8 Pro x64 | | |
| Microsoft Windows 8.1 Enterprise 32-bit | | |
| Microsoft Windows 8.1 Enterprise x64 | | |
| Microsoft Windows 8.1 Pro 32-bit | | |
| Microsoft Windows 8.1 Pro x64 | | |
| Microsoft Windows 10 | | |
| Microsoft Windows Server 2003 Standard Edition | | |
| Microsoft Windows Server 2003 Enterprise Edition | | |
| Microsoft Windows 95/98 | | |
| Microsoft Windows 2000 Advanced Server | | |
| Microsoft Windows 2000 Datacenter Server | | |
| Microsoft Windows 2000 Server | | |
| Microsoft Windows 2000 Professional | | |
| Microsoft Windows NT Workstation | | |
| Microsoft Windows Server 2003 Datacenter Edition | | |
| Microsoft Windows Server 2003 for x64 | | |
| Microsoft Windows Server 2012 Datacenter | | |
| Microsoft Windows Server 2008 | | |
| Microsoft Windows Server 2008 R2 | | |
| Microsoft Windows Server 2008 for x64 | | |
| Microsoft Windows Server 2012 R2 Datacenter | | |
| Microsoft Windows Server 2012 R2 Std | | |
| Windows Millennium Edition (Me) | | |
| Microsoft Windows Server 2012 Std | | |
| Microsoft Windows Server 2016 | | |
| Microsoft Windows XP Professional | | |
| Windows 7 Enterprise 32 bit | | |
| Windows 7 Professional x64 | | |
| Windows Vista | | |
| Windows 7 Home Premium x64 | | |
| Windows 7 Professional 32 bit | | |
| Windows 7 Ultimate 32 bit | | |
| Windows 7 Ultimate x64 | | |
| Windows 7 Enterprise x64 | | |
| Windows 7 Home Premium 32 bit | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
After a user claims an issue, no other user has the correct permissions to work with the issue if the original user still claims the issue. A new user also cannot reclaim the issue.
| Type: | Problem Note |
| Priority: | low |
| Date Modified: | 2018-08-13 10:35:18 |
| Date Created: | 2018-07-24 14:39:41 |
