Problem Note 62607: The SAS® Scalable Performance Data Server Password Manager Utility crashes on RHEL 7.x systems when the user name contains underscores
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When you attempt to enter or import a password database file on a Red Hat Enterprise Linux (RHEL) 7.x system, an issue occurs when a user name contains an underscore ( _ ).
If either of the last two characters of a user name is an underscore, the Password Manager Utility fails with an error message that is similar to the following:
ERROR: The system has encountered an unhandled Exception.
: Please contact technical support and provide them
: with the following traceback and system dump information:
ABORT: SAS/TK is aborting
: Abort Log file [report-log-info]
: ---------------------------------------
: Time [time-date-stamp]
: ---------------------------------------
: Thread Name [Cradle Application Thread]
: Please contact technical support and provide them
: with the following traceback and system dump information:
ABORT: SAS/TK is aborting
: Abort Log file [report-log-info]
: ---------------------------------------
: Time [time-date-stamp]
: ---------------------------------------
: Thread Name [Cradle Application Thread]
The workaround is to not use an underscore as either of the last two characters of the user name.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SPDS | SAS Scalable Peformance Data Server | Microsoft® Windows® for x64 | 5.3 HF1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 5.3 HF1 | 9.4 TS1M3 | ||||
| 64-bit Enabled AIX | 5.3 HF1 | 9.4 TS1M3 | ||||
| 64-bit Enabled Solaris | 5.3 HF1 | 9.4 TS1M3 | ||||
| HP-UX IPF | 5.3 HF1 | 9.4 TS1M3 | ||||
| Linux for x64 | 5.3 HF1 | 9.4 TS1M3 | ||||
| Solaris for x64 | 5.3 HF1 | 9.4 TS1M3 | ||||
A fix for this issue for SAS Scalable Performance Data Server 5.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/C9A.html#62607A fix for this issue for SAS Scalable Performance Data Server 5.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A3J.html#62607| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-05-10 10:44:26 |
| Date Created: | 2018-07-11 15:34:36 |