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Problem Note 62607: The SAS® Scalable Performance Data Server Password Manager Utility crashes on RHEL 7.x systems when the user name contains underscores

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When you attempt to enter or import a password database file on a Red Hat Enterprise Linux (RHEL) 7.x system, an issue occurs when a user name contains an underscore ( _ ).

If either of the last two characters of a user name is an underscore, the Password Manager Utility fails with an error message that is similar to the following:

ERROR: The system has encountered an unhandled Exception.
     : Please contact technical support and provide them
     : with the following traceback and system dump information:
 
ABORT:  SAS/TK is aborting
     :  Abort Log file [report-log-info]
     :  ---------------------------------------
     :  Time [time-date-stamp]
     :  ---------------------------------------
     : Thread Name [Cradle Application Thread]

The workaround is to not use an underscore as either of the last two characters of the user name.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SPDSSAS Scalable Peformance Data ServerMicrosoft® Windows® for x645.3 HF19.4 TS1M3
Microsoft Windows Server 2008 for x645.3 HF19.4 TS1M3
64-bit Enabled AIX5.3 HF19.4 TS1M3
64-bit Enabled Solaris5.3 HF19.4 TS1M3
HP-UX IPF5.3 HF19.4 TS1M3
Linux for x645.3 HF19.4 TS1M3
Solaris for x645.3 HF19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.