You might not be able to open a report that is published to SAS^® Home (also known as SAS^® Information Delivery Portal) when its file name contains characters from a double-byte character set (DBCS). A representative language that uses DBCS is Japanese, Korean, or Chinese.

Within the web portal, you can see the full report name with the DBCS characters within the Open File dialog box. However, when you try to open the file, you might see an error that mentions that the report cannot be found. In addition, in the error message, the DBCS characters within the file name disappear. Instead, the file name includes only the file extension type (for example, “DBCS-file-name.xlsb” becomes “.xlsb”). In this case, you see an ".xlsb cannot be found" error.

To obtain a fix for this issue, contact SAS Technical Support.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Financial Management	Linux for x64	5.5
		64-bit Enabled Solaris	5.5
		64-bit Enabled AIX	5.5
		Microsoft® Windows® for x64	5.5

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Financial Management 5.5 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/T43.html#62193

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SAS Financial Management Add-in for Microsoft Excel might not open a report published to SAS® Home (SAS® Information Delivery Portal) when the report file name uses a double-byte character set. You might see an “.xlsb cannot be found” error.

Type:	Problem Note
Priority:	medium

Date Modified:	2018-06-19 10:59:51
Date Created:	2018-04-24 13:34:46