Problem Note 62183: A SAS® Metadata Server cluster might encounter "INTERNAL ERROR: Attempting to release a non-wrapped journal entry . . ."
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A SAS Metadata Server cluster might encounter quorum issues, which are accompanied by messages similar to the following in the log files of one or more members of the cluster:
2017-12-18T04:26:57,057 ERROR [00000004] :sas - :SAS: INTERNAL ERROR: Attempting to release a non-wrapped journal entry (0x7f2074c4a240).
2017-12-18T04:27:39,822 ERROR [00000004] :sas - :SAS: INTERNAL ERROR: Attempting to release a non-wrapped journal entry (0x7f2074c4a240).
When you encounter this issue, look for these messages in log files with file names that follow this structure: SAS-configuration-directory/SASMeta/MetadataServer/Logs/SASMeta_MetadataServer_date_hostname_pid.log:
The issue occurs when the master node in the metadata server cluster sends journal updates to the slave nodes in the cluster. A problem occurs when applying the journal entry to the slave node's repository.
The only workaround for this issue is to restart all SAS servers.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Metadata Server | Microsoft Windows 8.1 Pro 32-bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 |
| Microsoft Windows 8.1 Pro x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft® Windows® for x64 | 9.4_M3 | 9.4_M6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
A fix for this issue for Threaded Kernel Metadata Component 9.4_M5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/C1D.html#62183A fix for this issue for Threaded Kernel Metadata Component 9.4_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B4S.html#62183A fix for this issue for Base SAS 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V01.html#62183| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-05-07 15:34:31 |
| Date Created: | 2018-04-23 12:45:46 |