For the configurable expansion limit for network diagrams, SAS Visual Investigator enforces the limit with a request made to the server. In some cases, this request fails to return and the connection times out. While the client waits for a response, the network diagram becomes unusable.

The request can fail when you try to expand a diagram that has more nodes than the administrator has set as the limit for the expansion. That is, if the administrator sets the limit at 1,000 nodes, a diagram with more than 1,000 nodes fails to open.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Verify That the Update Is Installed

To verify that the fix is installed, run the following rpm command:

To complete this process, make sure that the package version that is shown in the rpm output either matches or is newer than 7.1.56 with the following command:

Additional Assistance

If you need additional assistance, contact SAS Technical Support.

Operating System and Release Information

An update for this issue is available for SAS Visual Investigator 10.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at