SUPPORT / SAMPLES & SAS NOTES
Problem Note 62967: You try to open a view for data that is stored within Teradata and the action fails in SAS® Visual Investigator
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After you try to access a view that uses data from Teradata and also uses Structured Query Language (SQL) functions, you might encounter the following error message:
An error occurred. The grid data could not be obtained.
A workaround is to remove any SQL functions from the view.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Verify That the Update Is Installed
To verify that the fix is installed, run the following rpm command:
rpm -qa | grep sas-svi-visual-investigator-7.1.56
To complete this process, make sure that the package version that is shown in the rpm output either matches or is newer than 7.1.56 with the following command:
rpm -qi sas-svi-visual-investigator
Additional Assistance
If you need additional assistance, contact SAS Technical Support.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.4 | 10.4 | Viya | Viya |