You might notice slow performance when you log on to SAS Visual Investigator. This issue has been experienced when there are a large number of concurrent users.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Verify That the Update Is Installed

To complete this process, make sure that the package version that is shown in the rpm output either matches or is newer than 6.4.16 or 7.1.56 with the following command:

Additional Assistance

If you need additional assistance, contact SAS Technical Support.

Operating System and Release Information

An update for this issue is available for SAS Visual Investigator 10.3.1. For instructions on how to access and apply this software update see the SAS Visual Investigator 10.3.1 Deployment Guide link on

An update for this issue is available for SAS Visual Investigator 10.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at