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Problem Note 62758: Search results in SAS® Visual Investigator take a long time to render

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When you search for a term in SAS Visual Investigator, you might notice an unexpected delay before you receive results. If you use a network-tracing tool (for example, Google Chrome developer tools), you can see that a call for icons could take more than two seconds to complete. The call looks similar to the following:

http://host:port/datahub/rest/icons/image?objectTypeName=vp_ie_field_contact&iconType=REGULAR

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Verify That the Update Is Installed

To verify that the fix is installed, run the following rpm command:

rpm -qa | grep sas-svi-visual-investigator-6.4.16

To complete this process, make sure that the package version that is shown in the rpm output either matches or is newer than 6.4.16 with the following command:

rpm -qi sas-svi-visual-investigator

Additional Assistance

If you need additional assistance, contact SAS Technical Support.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual InvestigatorLinux for x6410.3.1Viya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.