62758 - Search results in SAS® Visual Investigator take a long time to render

Problem Note 62758: Search results in SAS® Visual Investigator take a long time to render

When you search for a term in SAS Visual Investigator, you might notice an unexpected delay before you receive results. If you use a network-tracing tool (for example, Google Chrome developer tools), you can see that a call for icons could take more than two seconds to complete. The call looks similar to the following:

http://host:port/datahub/rest/icons/image?objectTypeName=vp_ie_field_contact&iconType=REGULAR

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Verify That the Update Is Installed

To verify that the fix is installed, run the following rpm command:

rpm -qa | grep sas-svi-visual-investigator-6.4.16

To complete this process, make sure that the package version that is shown in the rpm output either matches or is newer than 6.4.16 with the following command:

rpm -qi sas-svi-visual-investigator

Additional Assistance

If you need additional assistance, contact SAS Technical Support.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Visual Investigator	Linux for x64	10.3.1		Viya

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

An update for this issue is available for SAS Visual Investigator 10.3.1. For instructions on how to access and apply this software update see the SAS Visual Investigator 10.3.1 Deployment Guide link on

http://ftp.sas.com/techsup/download/hotfix/HF2/Viya_VI_10_3_1_home.html#62758

Type:	Problem Note
Priority:	high

Date Modified:	2018-08-29 08:37:37
Date Created:	2018-08-14 15:46:58