Problem Note 62639: You receive a 500 "Internal Server Error" when you log on to SAS® Visual Investigator
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When you log on to SAS Visual Investigator with the URL https://server-name:port/SASVisualInvestigator, the connection might fail with an internal server error.
Instead of a logon screen for SAS Logon Manager, the following error appears in your browser:
{"errorCode":500,"message":"Internal Server Error","details":["path: /SASVisualInvestigator/"],"links":[],"version":2,"httpStatusCode":500}
When you look at the services status, all services appear to be up.
To solve this problem, use the following commands to restart the SAS Visual Investigator services:
cd to /opt/sas/viya/home/share/svi-configuration
sudo ./restart-vi-apps.sh
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.3 | Viya | ||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-07-20 11:08:02 |
| Date Created: | 2018-07-19 15:40:15 |