Problem Note 62237: Saving a SAS® Enterprise Guide® project might randomly fail with errors such as "Failed to save project" and "Cannot perform the requested operation"
When you attempt to save any SAS Enterprise Guide project to your local drive, a network drive, or a SAS® server, you might randomly see an error that is similar to this one:
Failed to save project.
Cannot perform the requested operation on an item that does not exist.
Type:Xceed.FileSystem.DiskFile
To work around the problem, follow these steps on the SAS Enterprise Guide client machine:
- Close SAS Enterprise Guide.
- From Windows, navigate to the SAS Enterprise Guide installation directory. By default, the location is
C:\Program Files\SASHome\SASEnterpriseGuide\7.1
- Scroll down until you see seguide.exe.config.
- Make a backup copy of that file. For example, name the copy seguide.exe.config_old.
- Edit the seguide.exe.config file in a plain text editor such as NotePad.
- Remove the comment tags from the example Environment section by deleting the <!-- tag from the beginning of the section and the --> tag from the end of the section.
The section should appear as follows:
<Environment>
<Variables>
<add name="EGTMP" value="c:\new_temp\egtemp" />
<add name="TEMP" value="c:\new_temp\temp" />
<add name="TMP" value="c:\new_temp\tmp" />
</Variables>
</Environment>
- Change the default value/path for EGTMP, TEMP, and TMP to a valid path on your SAS Enterprise Guide machine. The path must not be part of the Windows temp location.
- Close and save your changes to the seguide.exe.config file.
- Regularly empty out the new folder locations, since the files could eventually take up a lot of space on your machine. For example, check the folders monthly or quarterly.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Note: If you used the previously described steps to work around the problem with saving projects, then you need to modify the file again after the hot fix has been applied. Specifically, you must remove the section of code that you added to the seguide.exe.config file. The updated Environment section should look like this after you have made the changes:
<Environment>
<Variables>
</Variables>
</Environment>
Operating System and Release Information
SAS System | SAS Enterprise Guide | z/OS | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft® Windows® for x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8 Enterprise 32-bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8 Enterprise x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8 Pro 32-bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8 Pro x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8.1 Enterprise 32-bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8.1 Enterprise x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8.1 Pro 32-bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 8.1 Pro x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows 10 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2008 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2008 R2 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2008 for x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2012 Datacenter | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2012 R2 Datacenter | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2012 R2 Std | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Microsoft Windows Server 2012 Std | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Enterprise 32 bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Enterprise x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Home Premium 32 bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Home Premium x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Professional 32 bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Professional x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Ultimate 32 bit | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Windows 7 Ultimate x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
64-bit Enabled AIX | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
64-bit Enabled Solaris | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
HP-UX IPF | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Linux for x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
Solaris for x64 | 7.1 | 8.1 | 9.4 TS1M2 | 9.4 TS1M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2018-10-24 13:27:57 |
Date Created: | 2018-04-30 14:33:38 |