Problem Note 61990: SAS® Add-In for Microsoft Office might return an exception when closing a Microsoft Word document that contains an embedded object
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When using the SAS Add-In for Microsoft Office in Microsoft Word, you might see one of the following messages when you attempt to close a Word document that contains one or more embedded objects.
Application Error
SAS Add-In for Microsoft Office has encountered a problem
We recommend that you save your work and restart SAS Add-In for Microsoft Office.
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Exception Information
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Exception Information
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This command is not available because no document is open.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Windows 7 Ultimate x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 |
| Windows 7 Ultimate 32 bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro 32-bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Windows 7 Professional x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Windows 7 Professional 32 bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Windows 7 Home Premium x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Windows 7 Enterprise 32 bit | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2016 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Std | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 R2 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 10 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
| Microsoft® Windows® for x64 | 7.15 | 8.0 | 9.4 TS1M5 | 9.4 TS1M5 | ||
A fix for this issue for SAS Add-in for Microsoft Office 7.15 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B4P.html#61990A fix for this issue for SAS Visual Analytics Add-In for Office 7.15 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B6S.html#61990
When a Microsoft Word document contains an embedded object, SAS Add-In for Microsoft Office might return an exception when you attempt to close the document.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2018-03-27 11:50:18 |
| Date Created: | 2018-03-16 18:43:01 |