Problem Note 61805: A user without the Edit Incident capability can lock or modify ownership of an incident in SAS® Enterprise Case Management
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A user without the Edit Incident capability can lock, assign, or reassign an incident in SAS Enterprise Case Management.
To prevent a user without the Edit Incident capability from locking, assigning, or reassigning an incident, specify the following new metadata property in the SAS® Management Console:
ECM.Incident.RequireEditCapabilityToLockOrReassign = true
The default value for the metadata property is false.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.3 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#61805
An incident can be locked, assigned, or reassigned by any user, including a user without the ability to edit the incident.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-02-14 15:03:54 |
| Date Created: | 2018-02-01 16:52:22 |