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When you edit an incident in SAS Enterprise Case Management, you should be able to delete any comment if you have the "Delete Any Incident Comment" metadata capability. Instead, you might not be able to delete the first comment in a category, when the comment was added by another user. Only the user who added the comment is able to delete it.
The same problem might occur for comments added to cases and parties.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Enterprise Case Management | 64-bit Enabled Solaris | 6.3_M1 | 9.4 TS1M3 | ||
64-bit Enabled AIX | 6.3_M1 | 9.4 TS1M3 | ||||
Microsoft® Windows® for x64 | 6.3_M1 | 9.4 TS1M3 | ||||
Linux for x64 | 6.3_M1 | 9.4 TS1M3 |