Date and time values might be truncated to 33 characters when you use Custom Details tags in a treatment for an export table in SAS Marketing Automation. 

This problem might happen when multiple treatments are assigned in a campaign and you have conditions that are similar to the following:

• Under Environment Variables ► Campaign (on the Setup tab) in SAS^® Customer Intelligence Studio, the parameter Separator for treatment values is set to Comma, as shown below.

  

• Under Holdouts in the properties for the Communication node, Enable Holdout is selected.
• Two or more treatments are assigned in a campaign.
• Each treatment uses two Date elements with a value of Date and time for Date type.

  

• Each Custom Details element in the treatment is defined with a unique Custom detail tag definition.

  

• The Custom detail tag values from the treatments are assigned as fields in an export definition.
• The export definition is added to a Communication node, as shown below:

  

• You click the Preview Export button. When you do this, the concatenated date and time values in the table are truncated to 33 characters, as shown here:

  

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at: