Problem Note 61265: The deliverable manager does not receive the Task Completion notification email in SAS® Marketing Operations Management
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In SAS Marketing Operations Management, the deliverable manager might not receive the Task Completion notification email.
This problem might happen when you change these user settings in a Marketing Workbench project:
- You change the deliverable manager by selecting Select Deliverable Manager on the User Roles tab in the deliverable.
- You add the same user (that is, the deliverable manager) to the Send Notifications on Task Completion to : Users & Groups setting on a task's User Roles tab.
The user receives the Task Completion notification email only when you add him or her to the Send Notifications on Task Completion to : Users & Groups but you do not change the deliverable manager user.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Operations Management | Microsoft® Windows® for x64 | 6.5 | |||
A fix for this issue for SAS Marketing Operations Management 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A3G.html#61265| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-03-28 09:59:58 |
| Date Created: | 2017-10-19 10:03:39 |