Problem Note 61238: An error occurs and no responses or contacts are available in SAS® Real-Time Decision Manager
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For SAS Real-Time Decision Manager, the following error results in a failure to create new DS2 model code that replaces the default DS2 code for the self-learner stored process.
Macro[MASELFLN]. No observations for data table RESPONSES. Check the log for details.
There are a variety of situations in which no responses or contacts are available when the self-learner stored process is created.
To work around this problem, increase the time frame for responses so that more responses are available.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#61238| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-07-16 09:34:56 |
| Date Created: | 2017-10-12 21:21:25 |