Problem Note 61206: You might see an "unable to log on" error when you run the bulk load command line utility in SAS® Enterprise Case Management
SAS Enterprise Case Management provides a bulk load command line utility to index data for faster Solr searching. When your environment is configured to use Secure Socket Layer (SSL), you might see a fatal error when you run the script. You might see an error similar to the following:
FATAL BulkLoadUtility:105 - Unable to logon user[sasadm@saspw] with the provided password to site.
To work around the problem, follow the steps below:
- Locate the script on your server in the directory shown below.
-
In Microsoft Windows environments:
SASHome\SASEnterpriseCaseManagementMidTier\6.3\deploy\sample\Solr\bulkLoadUtility\bulkLoadUtility.bat
-
In Linux environments:
SASHome/SASEnterpriseCaseManagementMidTier/6.3/deploy/sample/Solr/bulkLoadUtility/bulkLoadUtility.sh
- Make a backup copy of the script.
- Make the following change to the script.
- Find the following property:
- -Djava.ext.dirs=WEB-INF/lib
- Replace that property with the property below:
For more information about the bulk load command line utility, see chapter 7 of SAS Enterprise Case Management 6.3 Administrator's Guide, Second Edition.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3_M1 | | 9.4 TS1M3 | |
64-bit Enabled AIX | 6.3_M1 | | 9.4 TS1M3 | |
64-bit Enabled Solaris | 6.3_M1 | | 9.4 TS1M3 | |
Linux for x64 | 6.3_M1 | | 9.4 TS1M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2017-11-02 16:46:28 |
Date Created: | 2017-10-06 17:12:07 |