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Problem Note 61156: Optimization fails with "ERROR: TKTException code = 6 (Access violation)"

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In SAS® Regular Price Optimization, optimization might fail with the following error in the MerchIntelGridSvr.log file:

ERROR: TKTException code = 6 (Access violation)
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#4  0x00002aaaab0152e3 in tkmi_exception_handler ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#5  0x00002b74dca8f849 in bktExcept ()
   from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#6  0x00002b74dca94356 in bkt_segv ()
   from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#7  0x00002b74dca90556 in bkt_signal_handler ()
   from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#8  <signal handler called>
#9  0x00002aaaab37d848 in Rpo_EnumeratePriceGrids ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#10 0x00002aaaab37b04d in rpo_plan_opt_main ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#11 0x00002aaaab3c93dd in rpo_service_process_stage2 ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#12 0x00002aaaab3b1d05 in rpo_service_process_plan ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#13 0x00002aaaab3b2700 in rpo_service_optimize ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#14 0x00002aaaaafcc9cc in run_cmd_internal ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#15 0x00002aaaaafcb73f in run_cmd ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#16 0x00002aaaaafcac2d in tkmi_run ()
   from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#17 0x0000000000401304 in main2 (context=0x7fffce9492c0)
    at /sas/dev/mva-f4ro52/di/src/exemi.c:148
#18 0x00002b74dcace6ba in skCallMorphed ()
   from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#19 0x000000000040108d in main (argc=2, argv=0x7fffce949488)
    at /sas/dev/mva-f4ro52/di/src/exemi.c:80

The failure occurs due to a memory access issue.

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Regular Price OptimizationMicrosoft® Windows® for x645.2_M49.3 TS1M2
Linux for x645.2_M49.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.