When you add user-defined formats that set time or datetime to a SAS Customer Intelligence Studio campaign, incorrect values are stored for the underlying SAS^® Customer Intelligence Common Data Model. This problem occurs when you perform steps similar to the following:

1. Create a campaign definition with user-defined datetime range and time-range values in the custom details.
2. Create a new campaign with the campaign definition.
3. Set values for the user-defined datetime and time ranges.
4. Save and close the campaign.

After this last step, you can see that the values in the common data model do not match what is specified in the SAS Customer Intelligence Studio interface.

Note: A similar problem exists for the SAS Customer Intelligence Studio interface. For details, see SAS Note 60718, "The time or datetime values in a user-defined format incorrectly change when they are used in a SAS Customer Intelligence Studio campaign."

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.6 is available at:

A fix for this issue for SAS Marketing Optimization 6.6 is available at:

A fix for this issue for SAS Management Console 9.4_M6 is available at:

A fix for this issue for SAS Middle Tier 9.4_M6 is available at:

A fix for this issue for SAS Grid Manager Plug-ins for SAS Management Console 9.4_M6 is available at:

A fix for this issue for SAS Job Flow Scheduler Orchestrator 9.46 is available at:

A fix for this issue for SAS Job Flow Scheduler Trigger 9.46 is available at:

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Middle Tier 9.4_M3 is available at:

A fix for this issue for SAS Management Console 9.4_M3 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Management Console 9.4_M2 is available at:

A fix for this issue for SAS Middle Tier 9.4_M2 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at:

A fix for this issue for SAS Management Console 9.4_M1 is available at:

A fix for this issue for SAS Middle Tier 9.4_M1 is available at: