Problem Note 61733: Incorrect results are generated when you use a priority-based optimization method on a campaign group in SAS® Customer Intelligence
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In SAS Customer Intelligence, incorrect results are generated when you optimize a campaign group using a priority-based optimization method. No errors appear in the log files when this problem occurs.
This problem is likely to occur in campaign members that contain control groups in agent Communication nodes.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.3 | 6.6 | 9.4 TS1M1 | 9.4 TS1M6 |
| 64-bit Enabled AIX | 6.3 | 6.6 | 9.4 TS1M1 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.3 | 6.6 | 9.4 TS1M1 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.3 | 6.6 | 9.4 TS1M1 | 9.4 TS1M6 | ||
| Linux for x64 | 6.3 | 6.6 | 9.4 TS1M1 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.3 | 6.6 | 9.4 TS1M1 | 9.4 TS1M6 | ||
A fix for this issue for SAS Marketing Optimization 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z82.html#61733A fix for this issue for SAS Marketing Optimization 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U54.html#61733A fix for this issue for SAS Marketing Optimization 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R88.html#61733| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-04-02 11:41:08 |
| Date Created: | 2018-01-22 13:16:22 |