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Problem Note 61719: Microsoft Excel might crash on exit after you use SAS® Add-In for Microsoft Office

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Microsoft Excel might crash on exit after you use SAS Add-In for Microsoft Office. Here is an example of the problem signature:

  Problem Event Name: APPCRASH
  Application Name: EXCEL.EXE
  Application Version: 15.0.4919.1000
  Application Timestamp: 58c7ab0f
  Fault Module Name: clr.dll
  Fault Module Version: 4.6.1055.0
  Fault Module Timestamp: 563c0f73
  Exception Code: 80131544
  Exception Offset: 00275878
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033
  Additional Information 1: 9cb4
  Additional Information 2: 9cb41210ae70908f58c0b2b3c374b28a
  Additional Information 3: 622e
  Additional Information 4: 622e77ebb3006e35c7914183cb2d2cec

To prevent the crash, rename the C:\Program Files\SASHome\x86\Integration Technologies\LoggingService.dll file.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Integration Technologies ClientMicrosoft® Windows® for x649.459.4 TS1M5
Microsoft Windows 8 Enterprise 32-bit9.459.4 TS1M5
Microsoft Windows 8 Enterprise x649.459.4 TS1M5
Microsoft Windows 8 Pro 32-bit9.459.4 TS1M5
Microsoft Windows 8 Pro x649.459.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit9.459.4 TS1M5
Microsoft Windows 8.1 Enterprise x649.459.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit9.459.4 TS1M5
Microsoft Windows 8.1 Pro x649.459.4 TS1M5
Microsoft Windows 109.459.4 TS1M5
Microsoft Windows Server 20089.459.4 TS1M5
Microsoft Windows Server 2008 R29.459.4 TS1M5
Microsoft Windows Server 2008 for x649.459.4 TS1M5
Microsoft Windows Server 2012 Datacenter9.459.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter9.459.4 TS1M5
Microsoft Windows Server 2012 R2 Std9.459.4 TS1M5
Microsoft Windows Server 2012 Std9.459.4 TS1M5
Microsoft Windows Server 20169.459.4 TS1M5
Windows 7 Enterprise 32 bit9.459.4 TS1M5
Windows 7 Enterprise x649.459.4 TS1M5
Windows 7 Home Premium 32 bit9.459.4 TS1M5
Windows 7 Home Premium x649.459.4 TS1M5
Windows 7 Professional 32 bit9.459.4 TS1M5
Windows 7 Professional x649.459.4 TS1M5
Windows 7 Ultimate 32 bit9.459.4 TS1M5
Windows 7 Ultimate x649.459.4 TS1M5
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.