Usage Note 61605: A SAS® deployment or download might fail because Java Access Bridge is not included in SAS® Private Java Runtime Environment 1.7.0_161
The initial delivery of SAS Private Java Runtime Environment (JRE) 1.7.0_161 (February 2018) did not include Java Access Bridge (JAB). JAB is necessary for customers who use screen readers or other assistive technologies.
Note: SAS Private JREs starting with 1.7.0_171 now include JAB.
If you have an earlier Java 7 release from Oracle that enabled JAB, the accessibility.properties file was installed in your home directory at C:\users\user-id\. The Java Virtual Machine (JVM) looks for that specific file and then attempts to load JAB at start-up. If the JVM cannot start JAB, the SAS® Deployment Wizard bootstrap JRE might fail to start because it also cannot locate the JAB libraries. You might see an error message similar to the following in the IT log file:
Assistive technology not found
com.sun.java.accessibility.AccessBridge
If you encounter this issue after installing SAS Private JRE 1.7.0_161, use one of the following workarounds:
- Before running SAS Deployment Wizard, disable JAB with the following command, using an earlier JRE that installed JAB. Replace JRE_HOME with your specific JRE configuration details:
JRE_HOME\bin\jabswitch -disable
- Remove or rename the accessibility.properties file. For example, the file can be renamed as accessibility.properties.old.
- Comment out the lines in the accessibility.properties file that enable the JAB classes. Add the character #, as shown here, at the beginning of the relevant lines:
#assistive_technologies=com.sun.java.accessibility.AccessBridge
#screen_magnifier_present=true
If the error that is shown above occurs when you use SAS® Download Manager to download an order, you can use any of the above workarounds. The second workaround works well, and you can rename the file again when the download is finished. When you use SAS Download Manager, the behavior is such that SAS Download Manager starts up and then advances directly to the "Completed the SAS Download Manager" panel, with the Finish button as the only selection.

For more information about JAB, see the "Enabling and Disabling Java Access Bridge" documentation on the Oracle website.
Operating System and Release Information
SAS System | SAS Foundation | z/OS 64-bit | 9.4 | | | |
Microsoft® Windows® for x64 | 9.4 | | | |
Microsoft Windows 8 Enterprise 32-bit | 9.4 | | | |
Microsoft Windows 8 Enterprise x64 | 9.4 | | | |
Microsoft Windows 8 Pro 32-bit | 9.4 | | | |
Microsoft Windows 8 Pro x64 | 9.4 | | | |
Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | | | |
Microsoft Windows 8.1 Enterprise x64 | 9.4 | | | |
Microsoft Windows 8.1 Pro 32-bit | 9.4 | | | |
Microsoft Windows 8.1 Pro x64 | 9.4 | | | |
Microsoft Windows 10 | 9.4 | | | |
Microsoft Windows 95/98 | 9.4 | | | |
Microsoft Windows 2000 Advanced Server | 9.4 | | | |
Microsoft Windows 2000 Datacenter Server | 9.4 | | | |
Microsoft Windows 2000 Server | 9.4 | | | |
Microsoft Windows 2000 Professional | 9.4 | | | |
Microsoft Windows NT Workstation | 9.4 | | | |
Microsoft Windows Server 2003 Datacenter Edition | 9.4 | | | |
Microsoft Windows Server 2003 Enterprise Edition | 9.4 | | | |
Microsoft Windows Server 2003 Standard Edition | 9.4 | | | |
Microsoft Windows Server 2003 for x64 | 9.4 | | | |
Microsoft Windows Server 2008 | 9.4 | | | |
Microsoft Windows Server 2008 R2 | 9.4 | | | |
Microsoft Windows Server 2008 for x64 | 9.4 | | | |
Microsoft Windows Server 2012 Datacenter | 9.4 | | | |
Microsoft Windows Server 2012 R2 Datacenter | 9.4 | | | |
Microsoft Windows Server 2012 R2 Std | 9.4 | | | |
Microsoft Windows Server 2012 Std | 9.4 | | | |
Microsoft Windows Server 2016 | 9.4 | | | |
Microsoft Windows XP Professional | 9.4 | | | |
Windows 7 Enterprise 32 bit | 9.4 | | | |
Windows 7 Enterprise x64 | 9.4 | | | |
Windows 7 Home Premium 32 bit | 9.4 | | | |
Windows 7 Home Premium x64 | 9.4 | | | |
Windows 7 Professional 32 bit | 9.4 | | | |
Windows 7 Professional x64 | 9.4 | | | |
Windows 7 Ultimate 32 bit | 9.4 | | | |
Windows 7 Ultimate x64 | 9.4 | | | |
Windows Millennium Edition (Me) | 9.4 | | | |
Windows Vista | 9.4 | | | |
Windows Vista for x64 | 9.4 | | | |
64-bit Enabled AIX | 9.4 | | | |
64-bit Enabled HP-UX | 9.4 | | | |
64-bit Enabled Solaris | 9.4 | | | |
HP-UX IPF | 9.4 | | | |
Linux for x64 | 9.4 | | | |
Solaris for x64 | 9.4 | | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
The initial delivery of SAS® Private Java Runtime Environment (JRE) 1.7.0_161 does not include Java Access Bridge (JAB), which affects customers who use screen readers or other assistive technologies. SAS Private JREs starting with 1.7.0_171 now include JAB.
Date Modified: | 2018-03-29 16:18:12 |
Date Created: | 2017-12-19 13:46:01 |