SAS Enterprise Guide 7.13 and SAS Add-In 7.13 for Microsoft Office might fail to download and update to the 7.15 release. When you select the Check for updates item in either application, the following error might be displayed:

To troubleshoot this problem, enable logging in SAS Enterprise Guide or SAS Add-In for Microsoft Office and follow the steps in SAS Note 58004: "Enabling troubleshooting logging for the Check for Updates feature in SAS^® Enterprise Guide^® and SAS^® Add-In for Microsoft Office 7.11 and later." Then, select Check for updates again to regenerate the error so that you can capture events in the log. NOTE: The log is created in the location referenced in the TextWriter initializeData attribute that is discussed in SAS Note 58004.

If the log lists the following error, use the steps below to correct this issue. If this error does not appear in the log, contact SAS Technical Support.

Note: You should perform these steps only if SAS Enterprise Guide 7.13 or SAS Add-In 7.13 for Microsoft Office is in use.

1. Download the following AutoUpdate.exe file:

   ftp://ftp.sas.com/techsup/download/blind/AutoUpdate.exe

2. Navigate to your SAS Enterprise Guide or SAS Add-In for Microsoft Office installation directory. The default location for SAS Enterprise Guide is C:\Program Files\SASHome\SASEnterpriseGuide\7.1. The default location for SAS Add-In for Microsoft Office is C:\Program Files (x86)\SASHome\x86\SASAddinforMicrosoftOffice\7.1.
3. Rename the existing AutoUpdate.exe file to AutoUpdate_OLD.exe.
4. Copy the downloaded AutoUpdate.exe file to the 7.1 folder and re-attempt to run the Check for Updates option from SAS Enterprise Guide or from SAS Add-In for Microsoft Office.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Enterprise Guide 7.13 is available at: