Problem Note 61512: Logon-manager issues and errors occur when the SAS® 360 Discover CXT extract, transform, and load (ETL) cxt_1000_pre_extract job fails
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For new installations of SAS® Customer Intelligence 360 that contain the on-premises version of SAS 360 Discover, logon-manager issues occur with the SAS 360 Discover Customer Experience Targeting (CXT) ETL process. When this problem occurs, the following errors are displayed in the CXT ETL cxt_1000_pre_extract job:
NOTE: BUFSIZE is not cloned when copying across different engines. System Option for BUFSIZE was used.
ERROR: The referenced entity has not been defined.
occurred at or near line 23, column 16
ERROR: XML parsing error. Please verify that the XML content is well-formed.
ERROR: File WORK.downloadItemReps.DATA has not been saved because copy could not be completed.
NOTE: Copying JOBSTAT.job_status to WORK.JOB_STATUS (memtype=DATA).
NOTE: BUFSIZE is not cloned when copying across different engines. System Option for BUFSIZE was used.
ERROR: The referenced entity has not been defined.
occurred at or near line 23, column 16
ERROR: XML parsing error. Please verify that the XML content is well-formed.
ERROR: File WORK.job_status.DATA has not been saved because copy could not be completed.
NOTE: Statements not processed because of errors noted above.
NOTE: PROCEDURE COPY used (Total process time):
real time 0.00 seconds
NOTE: BUFSIZE is not cloned when copying across different engines. System Option for BUFSIZE was used.
ERROR: The referenced entity has not been defined.
occurred at or near line 23, column 16
ERROR: XML parsing error. Please verify that the XML content is well-formed.
ERROR: File WORK.etlProfile.DATA has not been saved because copy could not be completed.
NOTE: Copying PROFILE.reprocessProfile to WORK.REPROCESSPROFILE (memtype=DATA).
NOTE: BUFSIZE is not cloned when copying across different engines. System Option for BUFSIZE was used.
ERROR: The referenced entity has not been defined.
occurred at or near line 23, column 16
ERROR: XML parsing error. Please verify that the XML content is well-formed.
ERROR: File WORK.reprocessProfile.DATA has not been saved because copy could not be completed.
To resolve this issue, add the macros that are found on the Downloads tab in this note to the uCmacros location of your environment. After you add the macros, your system will no longer experience the failure in the SAS 360 Discover CXT ETL job.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence 360 | N/A | 1.0 | |||
Add the macros from the following files to the uCmacros location of your environment to resolve the issue that is described in this note:
A fix for this issue for SAS Customer Experience Targeting Server 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Y67.html#61512| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-01-04 12:48:33 |
| Date Created: | 2017-12-06 08:23:35 |