Problem Note 61349: SAS® Enterprise Miner (TM) 14.3 Java Web Start gives error "Unable to launch the application ..." when using Java Runtime Environment 1.7 releases
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If you try to launch SAS Enterprise Miner using Java Web Start (JWS) with any release of Oracle Java Runtime Environment 1.7.0.x, an error is displayed:
When you click Details, the following exception is displayed:
This problem occurs when both of these conditions are true:
* SAS Web Server is configured for SSL using SAS® Deployment Wizard
* You are using JRE 1.7 for Java Web Start.
With SAS 9.4M5 SSL deployments, newer cipher-suites are added to the SAS Web Server configuration. Those newer cipher-suites do not work with JRE 1.7.0.x releases.
To work around the problem, use JRE 1.8.0.x to launch SAS Enterprise Miner Clients using Java Web Start. See SAS Note 61038: "Recommended Java 8 versions for SAS® Enterprise Miner™ via Java Web Start".
In addition, note that SAS Private Java Runtime Environment cannot be used to create a shortcut to launch Enterprise Miner Java Web Start.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Miner | Microsoft® Windows® for x64 | 14.3 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise 32-bit | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise x64 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro 32-bit | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro x64 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro x64 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Std | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Std | 14.3 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2016 | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise 32 bit | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise x64 | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium 32 bit | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium x64 | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Professional 32 bit | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Professional x64 | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate 32 bit | 14.3 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate x64 | 14.3 | 9.4 TS1M5 | ||||
| 64-bit Enabled AIX | 14.3 | 9.4 TS1M5 | ||||
| 64-bit Enabled Solaris | 14.3 | 9.4 TS1M5 | ||||
| HP-UX IPF | 14.3 | 9.4 TS1M5 | ||||
| Linux for x64 | 14.3 | 9.4 TS1M5 | ||||
| Solaris for x64 | 14.3 | 9.4 TS1M5 | ||||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-11-06 10:51:59 |
| Date Created: | 2017-11-03 11:27:18 |