Problem Note 61313: When exporting to XLS, SAS® Enterprise Guide® might display "Export job. The open data operation failed"
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The SAS® Enterprise Guide® Export Wizard uses the Microsoft Jet Engine to export to XLS and XLSX format. Some October 2017 Microsoft security patches broke the Jet engine's ability to export to XLS format. For details about this widespread problem, see the following list of Windows updates and a ComputerWorld article:
- KB4041681 — 2017-10 Security Monthly Quality Rollup for Windows 7 for x86-based Systems
- KB4041678 — 2017-10 Security Only Quality Update for Windows Embedded Standard 7 for x64-based Systems
- KB4041693 — 2017-10 Security Monthly Quality Rollup for Windows 8.1 for x86-based Systems
- KB4041687 — 2017-10 Security Only Quality Update for Windows 8.1 for x86-based Systems
- KB4041691 — 2017-10 Cumulative Update for Windows 10 Version 1607 and Windows Server 2016
- KB4041676 — 2017-10 Cumulative Update for Windows 10 Version 1703
Note: This list might not be comprehensive.
If one of the updates has compromised the Jet engine on the SAS Enterprise Guide machine, the following error might occur when using the Export Wizard to export to XLS:
An error occurred saving the file.
Export job
The open data operation failed. The following error occurred.
Could not open the data source.
The open data operation failed. The following error occurred.
Could not open the data source.
Until Microsoft fixes the Jet engine issue, the following workarounds are available for SAS Enterprise Guide:
- Exporting to XLSX format
- Exporting to CSV format
- Using PROC EXPORT code, if licensed for SAS/ACCESS® Interface to PC Files
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Microsoft Windows 8 Enterprise 32-bit | ||
| OS/2 | ||||
| Microsoft® Windows® for x64 | ||||
| Microsoft Windows XP 64-bit Edition | ||||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | ||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | ||||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | ||||
| Macintosh | ||||
| Microsoft Windows 8 Enterprise x64 | ||||
| Microsoft Windows 8 Pro 32-bit | ||||
| Microsoft Windows 8 Pro x64 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | ||||
| Microsoft Windows 8.1 Enterprise x64 | ||||
| Microsoft Windows 8.1 Pro 32-bit | ||||
| Microsoft Windows 8.1 Pro x64 | ||||
| Microsoft Windows 10 | ||||
| Microsoft Windows 95/98 | ||||
| Microsoft Windows 2000 Advanced Server | ||||
| Microsoft Windows 2000 Datacenter Server | ||||
| Microsoft Windows 2000 Server | ||||
| Microsoft Windows 2000 Professional | ||||
| Microsoft Windows NT Workstation | ||||
| Microsoft Windows Server 2003 Datacenter Edition | ||||
| Microsoft Windows Server 2003 Enterprise Edition | ||||
| Microsoft Windows Server 2003 Standard Edition | ||||
| Microsoft Windows Server 2003 for x64 | ||||
| Microsoft Windows Server 2008 | ||||
| Microsoft Windows Server 2008 R2 | ||||
| Microsoft Windows Server 2008 for x64 | ||||
| Microsoft Windows Server 2012 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Std | ||||
| Microsoft Windows Server 2012 Std | ||||
| Microsoft Windows Server 2016 | ||||
| Microsoft Windows XP Professional | ||||
| Windows 7 Enterprise 32 bit | ||||
| Windows 7 Enterprise x64 | ||||
| Windows 7 Home Premium 32 bit | ||||
| Windows 7 Home Premium x64 | ||||
| Windows 7 Professional 32 bit | ||||
| Windows 7 Professional x64 | ||||
| Windows 7 Ultimate 32 bit | ||||
| Windows 7 Ultimate x64 | ||||
| Windows Millennium Edition (Me) | ||||
| Windows Vista | ||||
| Windows Vista for x64 | ||||
October 2017 Microsoft security updates break the Microsoft Jet engine's ability to export to XLS format. The SAS Enterprise Guide Export Wizard uses the Microsoft Jet Engine to export to XLS and XLSX format. This note provides several workarounds that you can use until Microsoft fixes the issue.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-11-06 08:18:19 |
| Date Created: | 2017-10-30 10:48:02 |