Problem Note 61267: Copying HTML output from SAS® Enterprise Guide® Citrix published application to a local Microsoft Excel instance fails
If you attempt to copy HTML output from a SAS Enterprise Guide Citrix published application to a local Microsoft Excel instance, the process might fail or you might not get the desired output.
This issue applies to any HTML output that is copied from any Citrix published application. However, this SAS Note discusses the workaround from a SAS Enterprise Guide perspective because the issue was reported as such.
Workaround
Follow the steps provided in this Citrix article: How To Control Copy and Paste Between Client and ICA Session
Also, see the following article for additional information about configuring the ICA policy settings: ICA policy settings
Note that this is a Citrix policy issue and, once the steps are taken, the problem should not reoccur.
Operating System and Release Information
| SAS System | SAS Enterprise Guide | Microsoft® Windows® for x64 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8 Enterprise 32-bit | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8 Enterprise x64 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8 Pro 32-bit | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8 Pro x64 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8.1 Enterprise 32-bit | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8.1 Enterprise x64 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8.1 Pro 32-bit | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 8.1 Pro x64 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows 10 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2008 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2008 R2 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2008 for x64 | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2012 Datacenter | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2012 R2 Datacenter | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2012 R2 Std | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2012 Std | 7.15 | | 9.4 TS1M5 | |
| Microsoft Windows Server 2016 | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Enterprise 32 bit | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Enterprise x64 | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Home Premium 32 bit | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Home Premium x64 | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Professional 32 bit | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Professional x64 | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Ultimate 32 bit | 7.15 | | 9.4 TS1M5 | |
| Windows 7 Ultimate x64 | 7.15 | | 9.4 TS1M5 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-11-29 11:36:49 |
| Date Created: | 2017-10-19 13:30:13 |