If you attempt to copy HTML output from a SAS Enterprise Guide Citrix published application to a local Microsoft Excel instance, the process might fail or you might not get the desired output.

This issue applies to any HTML output that is copied from any Citrix published application. However, this SAS Note discusses the workaround from a SAS Enterprise Guide perspective because the issue was reported as such.

Workaround

Follow the steps provided in this Citrix article: How To Control Copy and Paste Between Client and ICA Session

Also, see the following article for additional information about configuring the ICA policy settings: ICA policy settings

Note that this is a Citrix policy issue and, once the steps are taken, the problem should not reoccur.

Operating System and Release Information