Problem Note 61156: Optimization fails with "ERROR: TKTException code = 6 (Access violation)"
In SAS® Regular Price Optimization, optimization might fail with the following error in the MerchIntelGridSvr.log file:
ERROR: TKTException code = 6 (Access violation)
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#4 0x00002aaaab0152e3 in tkmi_exception_handler ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#5 0x00002b74dca8f849 in bktExcept ()
from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#6 0x00002b74dca94356 in bkt_segv ()
from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#7 0x00002b74dca90556 in bkt_signal_handler ()
from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#8 <signal handler called>
#9 0x00002aaaab37d848 in Rpo_EnumeratePriceGrids ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#10 0x00002aaaab37b04d in rpo_plan_opt_main ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#11 0x00002aaaab3c93dd in rpo_service_process_stage2 ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#12 0x00002aaaab3b1d05 in rpo_service_process_plan ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#13 0x00002aaaab3b2700 in rpo_service_optimize ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#14 0x00002aaaaafcc9cc in run_cmd_internal ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#15 0x00002aaaaafcb73f in run_cmd ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#16 0x00002aaaaafcac2d in tkmi_run ()
from /sasgen/dev/mva-f4ro52/sasdvd/com/laxnd/tkmi.so
#17 0x0000000000401304 in main2 (context=0x7fffce9492c0)
at /sas/dev/mva-f4ro52/di/src/exemi.c:148
#18 0x00002b74dcace6ba in skCallMorphed ()
from /sasgen/wky/mva-v930m2/sasdvd/com/laxnd/tkmk.so
#19 0x000000000040108d in main (argc=2, argv=0x7fffce949488)
at /sas/dev/mva-f4ro52/di/src/exemi.c:80
The failure occurs due to a memory access issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Regular Price Optimization | Microsoft® Windows® for x64 | 5.2_M4 | | 9.3 TS1M2 | |
Linux for x64 | 5.2_M4 | | 9.3 TS1M2 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2017-10-04 09:45:55 |
Date Created: | 2017-09-26 15:23:25 |