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Problem Note 60758: Workspace servers launched by SAS® Grid Manager fail in Kerberos environments

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Workspace servers launched by SAS Grid Manager in environments that use Kerberos authentication might crash under some circumstances.

The following error appears in ObjectSpawner/Logs/tk.reportlog.pid, where pid is the process ID.  The bold items in the traceback are the key indicators that you are experiencing this problem.

ERROR: The system has encountered an unhandled Exception.

     : Please contact technical support and provide them

     : with the following traceback and system dump information:

 

ABORT:   SAS/TK is aborting

     :  Abort Log file [tk.reportlog.9742]

     :  ---------------------------------------

     :  Time [6/04/2017  2:34:01 PM]

     :  ---------------------------------------

     : Thread Name [Grid Job Status Thread]

 

Traceback:

/opt/sas/SASFoundation/9.4/sasexe/tkmk.so(bkt_abort_tkt_cb+0xb6) [0x7f652e2ccc46]

/opt/sas/SASFoundation/9.4/sasexe/tkmk.so(skaCallAbortRoutines+0xf0) [0x7f652e2cbbe0]

/opt/sas/SASFoundation/9.4/sasexe/tkmk.so(bkabort+0x99) [0x7f652e2d7019]

/opt/sas/SASFoundation/9.4/sasexe/tkmk.so(bkt_signal_handler+0x144) [0x7f652e2c93c4]

/lib64/libpthread.so.0(+0x3e6d60f7e0) [0x7f652f4817e0]

/lib64/libkrb5.so.3(krb5_cc_destroy+0x61) [0x7f64f790fb51]

/opt/sas/SASFoundation/9.4/sasexe/tksecgss.so(+0x93fb) [0x7f650c04c3fb]

/opt/sas/SASFoundation/9.4/sasexe/tkels.so(internal_launch+0x1139) [0x7f6525679c99]

/opt/sas/SASFoundation/9.4/sasexe/tkels.so(launch+0x97) [0x7f6525678a67]

/opt/sas/SASFoundation/9.4/sasexe/tkegrid.so(+0x23489) [0x7f6515c10489]

/opt/sas/SASFoundation/9.4/sasexe/tkmk.so(sktMain+0x94) [0x7f652e2c6df4]

/opt/sas/SASFoundation/9.4/sasexe/tkmk.so(bktMain+0x71) [0x7f652e2c8ba1]

/lib64/libpthread.so.0(+0x3e6d607aa1) [0x7f652f479aa1]

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Grid Manager64-bit Enabled AIX9.4_M39.4_M59.4 TS1M39.4 TS1M5
64-bit Enabled Solaris9.4_M39.4_M59.4 TS1M39.4 TS1M5
HP-UX IPF9.4_M39.4_M59.4 TS1M39.4 TS1M5
Linux for x649.4_M39.4_M59.4 TS1M39.4 TS1M5
Solaris for x649.4_M39.4_M59.4 TS1M39.4 TS1M5
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.