Problem Note 60627: Adobe Flash Player 26.0.0.126 causes buttons to be unreactive in SAS® Customer Intelligence Studio
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Adobe Flash Player 26.0.0.126 (released June 13, 2017) causes buttons to be unreactive in web applications such as SAS Customer Intelligence Studio. For example, you cannot select nodes in diagrams.
This issue might occur on any supported browser, including Microsoft Internet Explorer, Google Chrome, and Mozilla Firefox.
To avoid the issue, do not download and install Adobe Flash Play 26.0.0.126. If you have already done so, download and install your previous version of Adobe Flash Player.
SAS is actively researching this issue and will update this information accordingly.
Update (June 16, 2017):
Adobe has released a fix for this issue. You can now update your Flash plug-in (get.adobe.com/flashplayer/) from version 26.0.0.126 to version 26.0.0.131 and no longer experience the various problems described in this SAS Note.
Note that similar problems have been reported in version 26.0.0.120. Use version 26.0.0.131 to resolve the issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 2000 Server | 6.1_M1 | |||
| Microsoft Windows 2000 Datacenter Server | 6.1_M1 | |||||
| Microsoft Windows 2000 Advanced Server | 6.1_M1 | |||||
| Microsoft Windows 95/98 | 6.1_M1 | |||||
| Microsoft Windows 10 | 6.1_M1 | |||||
| Microsoft Windows 8.1 Pro x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows 2000 Professional | 6.1_M1 | |||||
| Microsoft Windows NT Workstation | 6.1_M1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 6.1_M1 | |||||
| Windows Vista | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| HP-UX IPF | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Linux for x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Solaris for x64 | 6.1_M1 | 6.1_M1 | 9.3 TS1M2 | |||
| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2017-06-14 10:38:36 |
| Date Created: | 2017-06-14 09:38:18 |