Problem Note 60488: You get an "Access denied" error in SAS® Event Stream Manager when the license is missing, invalid, or expired
 |  |  |  |
You might encounter a problem in which interactions with SAS Event Stream Manager fail with an Access denied error. For example, trying to create a new deployment fails with the following error:
The esm-service log at /opt/sas/viya/config/var/log/esm-service/default shows the following error message for the failed request:
This problem occurs because SAS Event Stream Manager requires that a valid license file named license.txt is saved at /opt/sas/viya/config/etc/sysconfig/sas-esm-service/default. The Access denied error occurs if the license file is missing, invalid, or expired.
Note: SAS Event Stream Manager currently does not warn users that the license is about to expire or is in the grace period.
To circumvent this error, you must install a valid license file. See the SAS® Event Stream Manager 4.3: Deployment Guide for license installation instructions.
A fix for this issue is planned for a future software release.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Event Stream Manager | Linux for x64 | 4.3 | Viya | ||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-06-01 08:44:40 |
| Date Created: | 2017-05-17 13:18:01 |