Problem Note 60453: No data is exported when you have multiple treatments with custom "Date and time" fields that share the same tag
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SAS® Customer Intelligence allows you to associate tags with custom fields to make them available to export definitions, as shown in the example below.
In this example, the tag PCS_CDT_TEST_DATE is associated with a Date and time custom field for a treatment.
If you then create another treatment with a Date and time field that shares the same tag and you associate both treatments with a single communication that uses the tag to export the custom fields, the exported field is blank.
To work around this issue, use different tag names for the two treatment Date and time custom fields. In this case, the values are exported to different columns, but they are exported.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Processes | Microsoft® Windows® for x64 | 6.5 | |||
| 64-bit Enabled AIX | 6.5 | |||||
| 64-bit Enabled Solaris | 6.5 | |||||
| HP-UX IPF | 6.5 | |||||
| Linux for x64 | 6.5 | |||||
| Solaris for x64 | 6.5 | |||||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#60453A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#60453| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-05-24 15:57:27 |
| Date Created: | 2017-05-10 12:52:31 |