SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 59997: The Relationship Details panel on the Subjects tab of a case in SAS® Enterprise Case Management is not displayed properly

DetailsHotfixAboutRate It

The Toggle details view icon Toggle details view on the Subjects tab of a case in SAS Enterprise Case Management might not function as expected.

When you first select the Subjects tab on the Case Details screen, the Relationship Details panel with no content is displayed beside the table, as shown below:

Relationship Details

When you select a row in the data grid, the Relationship Details panel contains relationship data for the selected party.

When you click Toggle details view, the Relationship Details panel should disappear and be replaced by the expanded data grid. Instead, the Relationship Details panel is removed, but the data grid does not expand into the space that the panel previously occupied, as shown below:

image label

When you click Toggle details view again, the Relationship Details panel should be displayed in its original location. Instead, it is hidden behind the existing data grid.

To work around the problem, resize the window, or select another tab before returning to the Subjects tab.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementLinux for x646.3_M19.4 TS1M3
64-bit Enabled Solaris6.3_M19.4 TS1M3
64-bit Enabled AIX6.3_M19.4 TS1M3
Microsoft® Windows® for x646.3_M19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.