Problem Note 59997: The Relationship Details panel on the Subjects tab of a case in SAS® Enterprise Case Management is not displayed properly
The Toggle details view icon on the Subjects tab of a case in SAS Enterprise Case Management might not function as expected.
When you first select the Subjects tab on the Case Details screen, the Relationship Details panel with no content is displayed beside the table, as shown below:
When you select a row in the data grid, the Relationship Details panel contains relationship data for the selected party.
When you click , the Relationship Details panel should disappear and be replaced by the expanded data grid. Instead, the Relationship Details panel is removed, but the data grid does not expand into the space that the panel previously occupied, as shown below:
When you click again, the Relationship Details panel should be displayed in its original location. Instead, it is hidden behind the existing data grid.
To work around the problem, resize the window, or select another tab before returning to the Subjects tab.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Enterprise Case Management | Linux for x64 | 6.3_M1 | | 9.4 TS1M3 | |
64-bit Enabled Solaris | 6.3_M1 | | 9.4 TS1M3 | |
64-bit Enabled AIX | 6.3_M1 | | 9.4 TS1M3 | |
Microsoft® Windows® for x64 | 6.3_M1 | | 9.4 TS1M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2017-06-30 12:36:31 |
Date Created: | 2017-02-17 14:23:16 |