Problem Note 59973: The wrong Custom Details tag type is recorded in the SAS® Customer Intelligence export definition
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A Custom Details tag is used in an export definition. However, if that tag type is modified, the type is not updated in the export definition, even if you remove the tag and re-add it to the export definition.
This problem occurs when you perform steps similar to the following:
- Create a new Custom Details tag with the Type field set to Text.
- Create a new selection-campaign definition and add one custom detail. In that custom detail, bind the tag that was created to the Text field.
- Create a new export definition and set the tag in the Export Contents section.
- Set the Custom Details tag's Type field to Numeric.
- Remove the campaign definition's old custom detail. Then create a new, numeric custom detail and set the tag.
- In the export definition, remove the tag from the Export Contents section. Then re-set the tag in the Export Contents.
- Save and close the export definition.
When you open the export definition, you will see that the tag type is not reflected properly as Numeric. It still appears as type Character, as shown below:
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.5 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro x64 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Pro x64 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows 10 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 R2 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 for x64 | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.5 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 Std | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise 32 bit | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise x64 | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium 32 bit | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium x64 | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Professional 32 bit | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Professional x64 | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Ultimate 32 bit | 6.5 | 9.4 TS1M3 | ||||
| Windows 7 Ultimate x64 | 6.5 | 9.4 TS1M3 | ||||
| 64-bit Enabled AIX | 6.5 | 9.4 TS1M3 | ||||
| 64-bit Enabled Solaris | 6.5 | 9.4 TS1M3 | ||||
| HP-UX IPF | 6.5 | 9.4 TS1M3 | ||||
| Linux for x64 | 6.5 | 9.4 TS1M3 | ||||
| Solaris for x64 | 6.5 | 9.4 TS1M3 | ||||
A fix for this issue for SAS Marketing Automation 6.6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H8P.html#59973
In SAS Customer Intelligence, the Custom Details tag type is not updated within the export definition if the tag is created after the export definition is created.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2021-05-26 16:02:59 |
| Date Created: | 2017-02-15 09:04:18 |