SUPPORT / SAMPLES & SAS NOTES
Problem Note 59927: You see an HTTP 403 error when you attempt to view a note for an entity in SAS® Enterprise Case Management
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When you view an entity in SAS Enterprise Case Management, you might not have the capability to view notes for the entity. For example, you might be able to view an incident only because you have access to the parent case. However, you do not have the capability to view notes for the incident. When you try to access a note that you do not have permission to view, the system might not respond, or you might see an HTTP 403 error.
Instead, you should see a message similar to the following:
You do not have permission to view this entity's notes.
Click the Hot Fix tab in this note to access the hot fix for this issue.
After the hot fix is installed, you can customize the message by setting a value for the following property in the custom.properties file:
CommentsAndAttachments.user_forbidden.txt
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.3 | 9.4 TS1M2 | ||||