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Problem Note 59922: A Solr search in SAS® Enterprise Case Management returns results with the wrong time zone

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After you perform a search in SAS Enterprise Case Management, the search results might contain timestamps in Greenwich Mean Time instead of your local time. The problem might occur when your system is configured to use Solr, and the data is indexed using the macro %fcf_solr_index.

To work around the problem, perform the following steps to re-index the data:

  1. Log on to the application with a user ID that has administrative privileges.
  2. Click the Administration tab.
  3. Click Bulk Load All.

Note that the bulk-loading process could take a long time to complete.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementSolaris for x646.29.4 TS1M1
Linux for x646.29.4 TS1M1
HP-UX IPF6.29.4 TS1M1
64-bit Enabled Solaris6.29.4 TS1M1
64-bit Enabled AIX6.29.4 TS1M1
Microsoft® Windows® for x646.29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.