Problem Note 59618: PDF documents that are created in SAS® Customer Intelligence Studio do not render correctly when you use the Google Chrome browser
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When you use the Chrome browser with SAS Customer Intelligence Studio, PDF documents (for example, campaign documents) do not render correctly and the text is corrupted.
To work around this issue, use Microsoft Internet Explorer or Mozilla Firefox to view SAS Customer Intelligence Studio PDF documents.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| SAS System | SAS Marketing Optimization | Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M1 | ||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M1 | ||||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M1 | ||||
| HP-UX IPF | 6.3 | 9.4 TS1M1 | ||||
| Linux for x64 | 6.3 | 9.4 TS1M1 | ||||
| Solaris for x64 | 6.3 | 9.4 TS1M1 | ||||
A fix for this issue for SAS Marketing Optimization 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z82.html#59618A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#59618A fix for this issue for SAS Marketing Optimization 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U54.html#59618A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#59618A fix for this issue for SAS Marketing Optimization 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R88.html#59618| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-02-10 09:25:36 |
| Date Created: | 2017-01-03 14:35:37 |