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Problem Note 59618: PDF documents that are created in SAS® Customer Intelligence Studio do not render correctly when you use the Google Chrome browser

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When you use the Chrome browser with SAS Customer Intelligence Studio, PDF documents (for example, campaign documents) do not render correctly and the text is corrupted.

To work around this issue, use Microsoft Internet Explorer or Mozilla Firefox to view SAS Customer Intelligence Studio PDF documents.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft® Windows® for x646.36.59.4 TS1M19.4 TS1M3
64-bit Enabled AIX6.36.59.4 TS1M19.4 TS1M3
64-bit Enabled Solaris6.36.59.4 TS1M19.4 TS1M3
HP-UX IPF6.36.59.4 TS1M19.4 TS1M3
Linux for x646.36.59.4 TS1M19.4 TS1M3
Solaris for x646.36.59.4 TS1M19.4 TS1M3
SAS SystemSAS Marketing OptimizationMicrosoft® Windows® for x646.39.4 TS1M1
64-bit Enabled AIX6.39.4 TS1M1
64-bit Enabled Solaris6.39.4 TS1M1
HP-UX IPF6.39.4 TS1M1
Linux for x646.39.4 TS1M1
Solaris for x646.39.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.