Problem Note 59551: When you attempt to view a dashboard, a "... dashboard reports are not available ..." error occurs
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In SAS® Decision Manager and SAS® Model Manager, after generating the dashboard reports, the following error might occur when you attempt to view the dashboard:
The dashboard reports are not available.
This error can occur when you re-create the dashboard reports by selecting the report option Create Reports and data tables for projects that have new performance monitoring data.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Decision Manager | Microsoft® Windows® for x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 |
| Microsoft Windows 8 Enterprise x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 2.2 | 3.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| SAS System | SAS Model Manager | Microsoft® Windows® for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 |
| Microsoft Windows 8 Enterprise 32-bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
A fix for this issue for SAS Model Manager 13.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/S15.html#59551
When you attempt to view a dashboard, a "... dashboard reports are not available ..." error occurs
| Type: | Problem Note |
| Priority: | high |
| Topic: | Analytics ==> Model Management |
| Date Modified: | 2020-03-11 08:58:00 |
| Date Created: | 2016-12-16 16:51:38 |