SUPPORT / SAMPLES & SAS NOTES
Problem Note 59491: You cannot obtain new SWF files after you apply a hot fix for SAS® Marketing Automation 6.1
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In order to pick up the new SWF files that are available after you install a hot fix to SAS Marketing Automation, SAS Technical Support recommends that you then clear your Internet browser cache on each client that uses SAS® Customer Intelligence Studio.
Typically, all SWF files are cached in the browser for one week.
Note: You do not need to clear the browser cache for later releases of SAS Customer Intelligence Studio because the problem has been fixed in SAS Marketing Automation 6.3
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows 10 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Enterprise x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Home Premium x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Professional 32 bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Professional x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 6.1 | 6.3 | 9.4 TS1M2 | |||
| Windows 7 Ultimate x64 | 6.1 | 6.3 | 9.4 TS1M2 | |||