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Problem Note 59392: The SAS® Deployment Manager fails with a "Configuration Failure" error while updating the password for a SAS® Enterprise Case Management user

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When you use the SAS Deployment Manager to update the password for the SAS Enterprise Case Management database user, the update procedure might fail with an error similar to the following:

The following problem was encountered while configuring SAS Enterprise Case Management Mid-Tier: An unexpected error occurred. Please refer to the log for more details. Configuration script: E:\SASHome\SASEnterpriseCaseManagementMidTier\6.3\Config\casemgmtmid_config.xml

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementLinux for x646.39.4 TS1M2
64-bit Enabled Solaris6.39.4 TS1M2
64-bit Enabled AIX6.39.4 TS1M2
Microsoft® Windows® for x646.39.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.