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Problem Note 59137: Clicking Manage Definitions under Dashboard gives "An error has occurred ... Please contact your system administrator ... error 1034"
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In SAS® Model Manager, clicking Manage Definitions under Dashboard gives an error:
An error has occurred. Please contact your system administrator.
This text is displayed when you click Details:
error 1034
The problem occurs when you have more than one project that is defined for the SAS Model Manager dashboard, and you manually delete one of the projects from SAS Model Manager repository.
To work around the problem, follow these steps:
- Back up all files that are in the Dashboard directory in case you need these files later. By default, the Dashboard directory is in sasConfig\Lev1\AppData\SASModelManager14.1\Dashboard.
- Delete all files under the Dashboard directory on the SAS Workspace Server machine.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Model Manager | Microsoft® Windows® for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 |
| Microsoft Windows 8 Enterprise x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 13.1 | 14.2 | 9.4 TS1M2 | 9.4 TS1M4 | ||