Problem Note 59822: An error is generated and the SAS® Decision Services server is not displayed when you run SAS® Real-Time Decision Manager in UNIX environments
When you run SAS® Real-Time Decision Manager 6.3 (SAS Decision Services 6.3)in UNIX operating environments, you might encounter the following error message in the SAS Environment Manager agent.log file (located in the SAS-configuration-directory/LevN/SASEnvironmentManager/Web/SAS/agent-5.x.0-EE/log/ directory):
ERROR [Thread-5] [MonitorDetector@140] Unable to discover the decision services monitoring server!!
Also, even though the SAS Decision Services 6.3 plug-in is listed by the SAS® Environment Manager Plug-In Manager utility, the SAS Decision Services server (for example, machine.name tc Runtime SASServer7_1) is not displayed on the SAS Decision Services Resources server page.
The problem occurs because the SAS Decision Services 6.3 plug-in uses a Hyperic Process Table Query Language (PTQL) sigar command (which is not compatible with UNIX systems) in an attempt to locate the SAS Decision Services server (SASServer7).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Decision Services | 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
Linux for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
SAS System | SAS Real-Time Decision Manager | 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
Linux for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
The error "Unable to discover the decision services monitoring server" is generated when you run SAS Real-Time Decision Manager 6.3 under UNIX. When this happens, the error is generated in the SAS Environment Manager agent log, and the SAS Decision Services server is not displayed.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2017-02-02 14:35:40 |
Date Created: | 2017-01-27 15:06:08 |