In SAS^® Customer Intelligence Studio generating SAS Marketing Optimization Input Data might fail when refining on different subject levels. This problem happens when you perform steps similar to the following:

The diagram below illustrates the node sets that you create:

1. Create an optimization campaign that contains the following nodes, where the subject level is Household, in the order that is shown below:
   1. a Select node named Customers in Household
   2. a Limit node
   3. another Select node named State
2. Then, create a second node set that contains the following nodes, where the subject level is Customer, in the order that is shown below:
   1. a Select node named Age
   2. another Select node named Gender
   3. an And node
   4. a Cell node named Age and Gender
   5. a Communication node
3. Refine the Communication node by Gender (where subject level is Customer) and State (where subject level is Household).
4. Add the campaign to a priority-based SAS Marketing Optimization campaign group.

If you then try to generate SAS Marketing Optimization input data for this campaign group, the attempt might fail with the following error message:

When this problem happens, the SAS Marketing Optimization middle-tier log displays the following message:

In addition, the SASCustIntelCore6.x.log file displays this message:

As a workaround for this problem, you might be able to add a Map node and a Cell node to the diagram and then refine the Cell node.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: