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Problem Note 59058: The Cell Code value is missing in the Communication node after you copy and paste a diagram in SAS® Customer Intelligence Studio

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In SAS Customer Intelligence Studio, the Cell Code value is missing in the Communication node after you copy and paste a diagram. This problem happens when you perform steps similar to the following:

  1. Create a campaign (for example, by selecting Select ► Cell ► Communication node and then save that campaign).
  2. Copy and paste the diagram to a new campaign.
  3. Open the copied Communication node. In the Communication Properties dialog box, click Cells. When you click Cells, you will see that the Cell Code column is empty, as shown below.

    image label

As a workaround, open the copied Cell node and save it.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.36.49.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.36.49.4 TS1M2
Microsoft Windows 8 Enterprise x646.36.49.4 TS1M2
Microsoft Windows 8 Pro 32-bit6.36.49.4 TS1M2
Microsoft Windows 8 Pro x646.36.49.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.36.49.4 TS1M2
Microsoft Windows 8.1 Enterprise x646.36.49.4 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.36.49.4 TS1M2
Microsoft Windows 8.1 Pro x646.36.49.4 TS1M2
Microsoft Windows 106.36.49.4 TS1M2
Microsoft Windows Server 20086.36.49.4 TS1M2
Microsoft Windows Server 2008 R26.36.49.4 TS1M2
Microsoft Windows Server 2008 for x646.36.49.4 TS1M2
Microsoft Windows Server 2012 Datacenter6.36.49.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.36.49.4 TS1M2
Microsoft Windows Server 2012 R2 Std6.36.49.4 TS1M2
Microsoft Windows Server 2012 Std6.36.49.4 TS1M2
Windows 7 Enterprise 32 bit6.36.49.4 TS1M2
Windows 7 Enterprise x646.36.49.4 TS1M2
Windows 7 Home Premium 32 bit6.36.49.4 TS1M2
Windows 7 Home Premium x646.36.49.4 TS1M2
Windows 7 Professional 32 bit6.36.49.4 TS1M2
Windows 7 Professional x646.36.49.4 TS1M2
Windows 7 Ultimate 32 bit6.36.49.4 TS1M2
Windows 7 Ultimate x646.36.49.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.