Problem Note 59013: Hot Fix P38002 and Hot Fix R94002 cause SAS® Cost and Profitability Management to return a "response content type" error for any action you take
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You encounter problems when you perform the following actions:
- Install Hot Fix P38002 for SAS® Web Application Server 9.4 to an installation of SAS® Cost and Profitability Management 8.1
- Install Hot Fix R94002 for SAS® Web Application Server 9.41 to an installation of SAS® Cost and Profitability Management 8.1_M1 or SAS® Cost and Profitability Management 8.1_M2
After the hot fix is installed, all subsequent actions that you take in the SAS Cost and Profitability Management client fail with the following error:
Client found response content type of 'text/html;charset-utf-8' but expected 'text.xml'. The request failed with the error message: .. <html><head><title>Error report</title></head><body><h1>HTTP Status 500 - Request processing failed; nested exception is java.lang.NoClassDefFoundError: org/apache/activemq/pool/AmqJNDIPooledConnectionFactory</h1>
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Cost and Profitability Management Client | Microsoft Windows 8 Enterprise 32-bit | 8.1 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise x64 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8 Pro 32-bit | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8 Pro x64 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8.1 Pro x64 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 10 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2008 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2008 R2 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2008 for x64 | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 Datacenter | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 R2 Std | 8.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 Std | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Enterprise 32 bit | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Enterprise x64 | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Home Premium 32 bit | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Home Premium x64 | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Professional 32 bit | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Professional x64 | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Ultimate 32 bit | 8.1 | 9.4 TS1M1 | ||||
| Windows 7 Ultimate x64 | 8.1 | 9.4 TS1M1 | ||||
A fix for this issue for SAS Cost and Profitability Management 8.1_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U31.html#59013A fix for this issue for SAS Cost and Profitability Management 8.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A1V.html#59013A fix for this issue for SAS Cost and Profitability Management 8.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A1X.html#59013
Applying Hot Fix P38002 or Hot Fix R94002 for SAS® Web Application Server to an installation of SAS Cost and Profitability Management 8.1, 8.1_M1, or 8.1_M2 causes actions in the SAS Cost and Profitability Management client to fail with an active message queue (Amq) connection factory error.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-10-18 10:35:06 |
| Date Created: | 2016-09-20 10:20:43 |