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Problem Note 58791: Custom detail fields are missing after you change the communication definition and refresh the input data in SAS® Customer Intelligence
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SAS Customer Intelligence does not display the custom detail fields in the Communication table when you refresh optimization data after changing a communication definition to one that does not contain custom detail fields.
For example, suppose you have the following Communication input table with a custom detail field:
If you then use a communication definition that does not have custom details and you refresh the input data, the Communication input table does not display the custom details, as shown below.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M3 |
| 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Linux for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M1 | 9.4 TS1M3 | ||