SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 58713: Group membership in the Customer Intelligence Basic Campaign Designer does not enable users to create campaigns

DetailsHotfixAboutRate It

In SAS® Customer Intelligence Studio, you might receive the following error when you are in the Customer Intelligence: Basic Campaign Designer group and you attempt to create a new selection campaign or a new decision campaign:

image label

In addition, the SASCustIntelCore6.x.log file shows warnings similar to the following:

2016-07-27 14:26:24,264 WARN [tomcat-http--98] [8f5c9260305bcd2b:-5f1e940f:1562c414373:2cb8] [userxxx] om.sas.analytics.crm.ma.ejb.MAConfigBean - User userxxx requires capability MAUseDecisionCampaignDefinitionPlugin but has not been granted it 2016-07-27 14:26:24,265 WARN [tomcat-http--98] [8f5c9260305bcd2b:-5f1e940f:1562c414373:2cb8] [userxxx] s.crm.cm.ejb.CampaignDefinitionProxyImpl - Encountered client exception:null, noCapabilityAnonymous 2016-07-27 14:26:24,265 WARN [tomcat-http--98] [8f5c9260305bcd2b:-5f1e940f:1562c414373:2cb8] [userxxx] support.RemoteInvocationTraceInterceptor - Processing of HttpInvokerServiceExporter remote call resulted in fatal exception: com.sas.analytics.crm.cm.client.CampaignDefinitionProxy.getCampaignDefinitionsByType com.sas.ci.services.common.error.CIException: You do not have permission to perform this action.

To work around this issue, select the Manage selection campaign definitions capability, the Manage decision campaign definitions capability, or both in the Customer Intelligence: Basic Campaign Design Properties dialog box in SAS® Management Console, as shown below:

image label

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.19.3 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.19.3 TS1M2
Microsoft Windows 8 Enterprise x646.19.3 TS1M2
Microsoft Windows 8 Pro 32-bit6.19.3 TS1M2
Microsoft Windows 8 Pro x646.19.3 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.19.3 TS1M2
Microsoft Windows 8.1 Enterprise x646.19.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.19.3 TS1M2
Microsoft Windows 8.1 Pro x646.19.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition6.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition6.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition6.19.3 TS1M2
Microsoft Windows Server 2003 for x646.19.3 TS1M2
Microsoft Windows Server 20086.19.3 TS1M2
Microsoft Windows Server 2008 R26.19.3 TS1M2
Microsoft Windows Server 2008 for x646.19.3 TS1M2
Microsoft Windows Server 2012 Datacenter6.19.3 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.19.3 TS1M2
Microsoft Windows Server 2012 R2 Std6.19.3 TS1M2
Microsoft Windows Server 2012 Std6.19.3 TS1M2
Microsoft Windows XP Professional6.19.3 TS1M2
Windows 7 Enterprise 32 bit6.19.3 TS1M2
Windows 7 Enterprise x646.19.3 TS1M2
Windows 7 Home Premium 32 bit6.19.3 TS1M2
Windows 7 Home Premium x646.19.3 TS1M2
Windows 7 Professional 32 bit6.19.3 TS1M2
Windows 7 Professional x646.19.3 TS1M2
Windows 7 Ultimate 32 bit6.19.3 TS1M2
Windows 7 Ultimate x646.19.3 TS1M2
Windows Vista6.19.3 TS1M2
Windows Vista for x646.19.3 TS1M2
64-bit Enabled AIX6.19.3 TS1M2
64-bit Enabled Solaris6.19.3 TS1M2
HP-UX IPF6.19.3 TS1M2
Linux for x646.19.3 TS1M2
Solaris for x646.19.3 TS1M2
SAS SystemSAS Marketing AutomationMicrosoft® Windows® for x646.19.3 TS1M2
64-bit Enabled AIX6.19.3 TS1M2
64-bit Enabled HP-UX6.19.3 TS1M2
64-bit Enabled Solaris6.19.3 TS1M2
HP-UX IPF6.19.3 TS1M2
Linux for x646.19.3 TS1M2
Solaris for x646.19.3 TS1M2
SAS SystemSAS Real-Time Decision ManagerMicrosoft® Windows® for x646.19.3 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.19.3 TS1M2
Microsoft Windows 8 Enterprise x646.19.3 TS1M2
Microsoft Windows 8 Pro 32-bit6.19.3 TS1M2
Microsoft Windows 8 Pro x646.19.3 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.19.3 TS1M2
Microsoft Windows 8.1 Enterprise x646.19.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.19.3 TS1M2
Microsoft Windows 8.1 Pro x646.19.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition6.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition6.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition6.19.3 TS1M2
Microsoft Windows Server 2003 for x646.19.3 TS1M2
Microsoft Windows Server 20086.19.3 TS1M2
Microsoft Windows Server 2008 R26.19.3 TS1M2
Microsoft Windows Server 2008 for x646.19.3 TS1M2
Microsoft Windows Server 2012 Datacenter6.19.3 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.19.3 TS1M2
Microsoft Windows Server 2012 R2 Std6.19.3 TS1M2
Microsoft Windows Server 2012 Std6.19.3 TS1M2
Microsoft Windows XP Professional6.19.3 TS1M2
Windows 7 Enterprise 32 bit6.19.3 TS1M2
Windows 7 Enterprise x646.19.3 TS1M2
Windows 7 Home Premium 32 bit6.19.3 TS1M2
Windows 7 Home Premium x646.19.3 TS1M2
Windows 7 Professional 32 bit6.19.3 TS1M2
Windows 7 Professional x646.19.3 TS1M2
Windows 7 Ultimate 32 bit6.19.3 TS1M2
Windows 7 Ultimate x646.19.3 TS1M2
Windows Vista6.19.3 TS1M2
Windows Vista for x646.19.3 TS1M2
64-bit Enabled AIX6.19.3 TS1M2
64-bit Enabled Solaris6.19.3 TS1M2
HP-UX IPF6.19.3 TS1M2
Linux for x646.19.3 TS1M2
Solaris for x646.19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.