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Problem Note 58702: You might experience slow performance when you use SAS® Enterprise Case Management

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When you perform some actions in SAS Enterprise Case Management, the system might take longer to complete the operation than you expect.

For example, you might notice slow response times when you perform any of the following operations:

  • Display a page that uses the runHttpGetDataLoader, getPagedGridDataFromHTTP, or runHttpRequest function to load data from a SAS® Anti-Money Laundering REST endpoint
  • Display search results that include a user column
  • Save an entity when the Solr search engine is enabled in your environment
  • Display a page that requires the user interface definition file to be retrieved from the SAS® Content Server

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementMicrosoft® Windows® for x646.39.4 TS1M2
64-bit Enabled AIX6.39.4 TS1M2
64-bit Enabled Solaris6.39.4 TS1M2
Linux for x646.39.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.