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Problem Note 58666: Invalid user name or password errors occur when you are using SAS/ACCESS® Interface to Vertica

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Invalid user name or password errors and other fatal errors occur when you connect to Vertica databases using SAS/ACCESS Interface to Vertica. The full error message is shown below:

libname vv vertica database=my-database server="my-server.com"  user=lowercase-ID password=xxxxxxx;

ERROR: CLI error trying to establish connection: FATAL 3781:  Invalid username or password <Enter>

The problem occurs when the user ID that is specified in the USER= parameter contains lowercase characters. The SAS/ACCESS to Vertica engine changes any lowercase characters in the user ID to uppercase characters, which makes it invalid.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS/ACCESS Interface to VerticaMicrosoft® Windows® for x649.4_M29.4 TS1M2
64-bit Enabled AIX9.4_M29.4 TS1M2
64-bit Enabled Solaris9.4_M29.4 TS1M2
HP-UX IPF9.4_M29.4 TS1M2
Linux for x649.4_M29.4 TS1M2
Solaris for x649.4_M29.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.