In SAS Customer Intelligence Studio, a Flex memory leak might occur when you open and then close campaigns. The leak might occur when you perform steps similar to the following:

1. Open a campaign in SAS Customer Intelligence Studio and navigate through each page. (During this step, memory use increases.)
2. Close the campaign. (When you close the campaign, the memory use is not released.)
3. Repeat step 1 (with the same campaign). (The memory use still increases.)
4. Repeat step 1 and 2 several times.

At some point as you repeat steps 1 and 2, the Adobe Flash plug-in fails and generates an out-of-memory error.

The only workaround is to log off from SAS Customer Intelligence Studio. Logging off releases the used memory.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at: